Frequently Asked Questions
What is PineHom?
PineHom is an online platform that offers high-quality, eco-friendly home products.
How do I place an order?
Browse our online catalog, add items to your cart, and proceed to checkout to place an order.
What payment methods do you accept?
We accept major credit cards, PayPal, and other online payment methods.
How long does shipping take?
Shipping times vary based on your location and the selected shipping method. Typically, orders are delivered within 3-7 business days.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of purchase. Please refer to our return policy for more information.
How can I contact customer support?
You can reach our customer support team by emailing support@pinehom.com or by using the live chat feature on our website.
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